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The State of Frontline Hiring: 2023 Annual Benchmarking Report

2023 Annual Benchmarking Report

Executive summary

The frontline workforce has faced enormous volatility in recent years, with very few industries spared the wrath of a tumultuous labor market. The severity of these effects has varied among sectors, but we’ve compiled key insights to help predict the future of work and arm employers with strategies to improve their hiring processes. In The State of Frontline Hiring: 2023 Annual Benchmarking Report , we dive deep into hiring data we’ve collected from key frontline industries, including: Our report offers a microscopic level of insight into hiring data that reveals trends, changes, and challenges facing frontline recruiting teams today, such as: Download the report to gain a deeper understanding of the most important metrics impacting frontline hiring. Topics covered include: Professional and Business Services (Call Centers). Topics covered include: Delivery Services. Topics covered include: Food Services and Restaurants. Topics covered include: Healthcare. Topics covered include: Warehouse Operations and Logistics. For readers deciding whether to download, these topics provide an overview of the questions addressed in the resource.

Published

Key takeaways

  • Professional and Business Services (Call Centers)
  • Delivery Services
  • Food Services and Restaurants
  • Healthcare
  • Warehouse Operations and Logistics

Professional and Business Services

(Call Centers)

Delivery Services

Food Services and Restaurants

100M+
Opportunities opened
93%
Faster hiring
50%
Better retention
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The State of Frontline Hiring: 2023 Annual Benchmarking Report

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Why Read This E-book

The frontline workforce has faced enormous volatility in recent years, with very few industries spared the wrath of a tumultuous labor market. The severity of these effects has varied among sectors, but we’ve compiled key insights to help predict the future of work and arm employers with strategies to improve their hiring processes.

  • Healthcare
  • Warehouse Operations and Logistics
  • Application rates and the importance of candidate engagement throughout the hiring process
  • Hire rates across industries and how they’re affected by seasonality and economic trends
  • How pay per hour impacts hiring trends
  • Key steps to improve conversion rates and empower employers to hire candidates faster
Fountain is more than an ATS; it's the one centralized source of truth for our entire hiring process.
Nick Prijic
Director of Driver Operations, Fetch